"Over the last two years Aecor have been building technical solutions to both enhance our customers’ experience, and expand our business capabilities. They have been instrumental in the design, build and ongoing technical support for our internal systems, so much so we continue to employ their services."
Islands Energy Group is made up of three businesses based in Guernsey, Jersey and the Isle of Man, and are the sole utility provider of natural gas and/or liquefied petroleum gas to domestic, commercial and industrial customers across the islands. They also offer technology and appliances through retail areas in Guernsey and Jersey. Their mission is to develop renewable energy projects, implement energy efficiency measures, and create a greener future for the community they serve.
As part of a company rebrand, IEG identified the need to have unique but uniformed web applications across each of the islands. They also required the expansion of their offering to include Ecommerce capabilities enabling the sale of energy related products and services.
In addition, IEG requested a technical review and audit of their existing systems with recommendations to enhance their digital systems architecture, leading to the provision of operational improvements and integration with their ERP, Microsoft Dynamics.
Tasked with building the rebranded websites for each of the islands and introducing new ECommerce capabilities, Aecor designed and delivered a flexible web application that enabled easier management and growth capabilities within the IEG business.
Aecor conducted a full review of IEG’s systems architecture – consisting of internal legacy processes and multiple third party applications. With each system reviewed, recommendations were made to create a more holistic and consolidated view of the business through extended integration, efficient data planning and improved utilisation of the MS365 suite of tools. Key tasks included.
Seamless integrations with user accounts and payment gateways led to increased customer satisfaction and operational efficiencies, as well as a boost in sales through their new Ecommerce capabilities.
